Incident history

Every incident that affected a customer-visible component, with what we changed afterwards. Maintenance windows announced in advance are listed as well.

Degraded 9 days ago

Elevated ingest latency in eu-west

Between 09:12 and 10:48 UTC a subset of eu-west collectors returned elevated p99 latency. Agents retried as designed and no samples were lost. Cause was a saturated buffer volume after an unusually large backfill from a single project; per-project ingest rate limiting has since been tightened.

Partial 34 days ago

Forwarder delivery delays

Delivery to downstream backends lagged by up to 20 minutes for roughly two hours. Buffering held all samples and delivery caught up without intervention once the upstream backend recovered.

Maintenance 71 days ago

Scheduled collector upgrade, eu-central

Rolling upgrade of eu-central collectors. Agents failed over to eu-west for the duration. No customer action was required.

Older incidents are available on request. Raw availability data for the current contract period can be exported through the History API.